Frequently Asked Questions

Everything you need to know about your FOLIGAIN journey.

Where do you ship from and how long does delivery take?

All orders are dispatched from our European distribution center. Standard shipping typically takes 3-5 business days depending on your specific location within the EU.

Are FOLIGAIN products cruelty-free?

Yes, we are committed to ethical beauty standards. FOLIGAIN products are not tested on animals and we prioritize high-quality, safe ingredients.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local European payment methods like Klarna and iDEAL.

Can I return a product if I am not satisfied?

We offer a 30-day return policy for unopened and unused items. Please contact our support team to initiate a return authorization.

How do I track my order?

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your hair regrowth treatments suitable for all hair types?

FOLIGAIN offers a diverse range of formulas tailored for different hair types and needs. We recommend checking the specific product descriptions to find the best match for your hair goals.